Get In Touch

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Contact Information

Reach out to us through any of the following channels. Our team is here to assist you with all your home textile needs.

Visit Our Store

Panipat, Haryana
India

Call Us

+91 9992222220
Mon - Sat: 10:00 AM - 8:00 PM
Sun: 11:00 AM - 6:00 PM

Email Us

info@kohinoorcarpet.in
We'll respond within 24 hours

Business Hours

Monday - Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Closed on Public Holidays

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

What are your delivery options?

We offer free shipping on orders above ₹4,999. For orders below this amount, standard shipping charges apply. We deliver across India with typical delivery times of 5-7 business days for metro cities and 7-10 business days for other locations.

Can I visit your physical store?

Yes! Our flagship store is located on Nepean Sea Road, Mumbai. You can visit us to explore our complete collection, feel the texture of our products, and get personalized assistance from our team.

Do you accept custom orders?

Absolutely! We specialize in custom orders for both residential and commercial clients. Contact us with your requirements, and our team will work with you to create bespoke home textiles that match your vision.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy, you can return items within 30 days of delivery for a full refund or exchange, provided they are in original condition.

Are your products eco-friendly?

Yes, sustainability is important to us. We use organic cotton in most of our products, which uses 88% less water and 62% less energy to produce. We also incorporate recycled materials wherever possible.

How do I care for my products?

Each product comes with detailed care instructions. Generally, we recommend gentle machine wash in cold water, mild detergents, and air drying to maintain the quality and longevity of your textiles.